Job Description

Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.

Job Description

We are looking for a dynamic individual who will ensure our guests have an exceptional hotel experience.

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Responsible for the warm arrival of our guests at the front door
• Promptly offer luggage assistance
• Answer guest queries in an informative and helpful way
• Assist concierge desk
• Flexible shifts including mornings, evenings and weekends
• Other duties as assigned

Qualifications

Your experience and skills include:

• High school graduate or equivalent vocational training certificate.
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Computer literacy required for all new and ongoing training programs conducted virtually
• Ability to work well under pressure in a fast paced environment, and without supervision
• Ability to multi task and work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information

What’s in it for you:

• Paid time off
• Medical, Dental and Vision Insurance
• 401K Retirement Plan
• Complimentary Shift Meal
• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academy designed to sharpen your skills.
• Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
• Career development opportunities with national and international promotion opportunities

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