Job Description

Bilingual Call Center Sales Trainer
 
Impact:

As our  Sales Trainer in our  Intakes  department, you will train new employees and support experienced employees in performance improvement.

Daily Tasks:

• Create educational materials, conduct training sessions, and ensure staff motication.
• Onboard and prepare new sales representatives, develop individual coaching plans, and provide resources and assistance.
• Conduct exercise sessions.
• Observe sales encounters and collect feedback, results, and performance data.
• Structure training plans to meet financial objectives and monitor sales objectives and results.
• Report on the impact of training programs.
• Maintain updated records of training material, curricula, and costs.
• Bring a team- oriented and positive attitude to our Los Angeles office. 

Your Skills:

• Advanced customer service and time management skills.
• Seasoned presenter and extremely comfortable leading a group.
• Demonstrated ability to design effective training programs.
• Outstanding coaching skills and excellent organizational and interpersonal skills.
• Experience with building and developing teams in a sales position.
• Ability to manage the full training cycle, including in-person activities and web-based learning.
• Hands-on experience with e-learning platforms.
• Certification in training is a plus.

Our Benefits:

• Compensation range based on experience: $60,000 - $80,000.
• Paid time off and paid holidays.
• Opportunities for growth and advancement.
• Team outings and sponsored events.
• Referral bonus program.
• Firm-paid Medical HMO with affordable upgrades.
• Low-cost Dental and Vision plans.
• Firm-paid Life and AD&D insurance.
• 401k.
• FSA (Flexible Spending Account).
• EAP (Employee Assistance Program).
• Pet Insurance.

Wilshire Law Firm celebrates being an equal employment opportunity provider to all people in accordance with all applicable laws. We are happy to make reasonable accommodations to enable individuals with disabilities to perform essential functions throughout all terms of employment as well as the entire application process.
 
Strive for excellence. Fight for justice. Foster unity. Join Wilshire Law Firm.

Job Tags

Holiday work, Flexible hours,

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