Job Description

Are you looking to work with a legal team that values relationships both with clients and employees?  Would you like to work in a firm that believes in work life balance and offers outstanding benefits, including employer paid healthcare, generous compensation, a 401K plan with match, flex time, parental leave, and tuition reimbursement?  If so, you may be an Allen !

Allen & Allen is seeking an experienced Pre-litigation Paralegal/Legal Assistant to manage client case files. This includes providing excellent service and organizational skills to ensure our clients are receiving the best outcome for their case. Preferred background includes:

• 2+ years Personal Injury plaintiff experience
• Experience with complex, high volume cases
• Experience with case management system

Overview: The Pre-Litigation Paralegal/Legal Assistant is a full-time non-exempt level position focused on client care who report s to an Attorney or Claims Consultant . The responsibilities of the Pre-Litigation Legal Assistant are to manag e the day-to-day critical tasks on cases, from Intake to settlement or L itigation, by supporting clients, and working alongside the Attorney or Claims Consultant to see k the best results for ou r clients .

Key Responsibilities:

• Communicates regularly with client as the primary contact within th e firm.
• Participates in i ntake interviews with new clients, records relevant information , obtains required documents, and assists Attorney or Claims Consultant in evaluating merits of a case.
• Researches and investigates facts of incident to provide Attorney or Claims Consultant with necessary data.
• Performs monthly physical statements with clients to ensure all information is up-to-date .
• Keeps all tasks updated in case management system to ensure timely processing and continued flow of case.
• Obtains, reviews, and organizes medical records, police reports, and other documents related to the case s .
• Performs administrative tasks, such as typing correspondence, copying, faxing, opening and distributing mail.
• Frequently communicates with clients , adjusters, and healthcare providers either in person, by letter or email, and by phone.
• Responds to questions regarding legal issues and case status.
• Manages , audits, and negotiates liens . This includes liens associated with ERISA, Medicare, Medicaid, and workers compensation.

• Prepares written reports or summaries of case information . Drafts legal documents including letters, pleadings, and affidavits .
• Maintains files and records associated with each case, both physical and electronic.
• Documents file appropriately with updated information on the case.
• Coordinates calendar of activities associated with each case . Contacts all parties related to the case to keep them informed of upcoming events and to confirm appointment details.
• Assists attorney or Claims Consultant, as needed, in preparation for meetings, client closings, appointments, etc.
• Complies with Firm policies and procedures related to client interaction, case management, and utilization of the case management program.

Additional Responsibilities:

• Collaborates with accounting department to obtain financial information and to request checks for payment.
• Collaborates with marketing department to obtain client closing gift.
• Files documents with court clerk as appropriate .

Physical and Environmental Requirements:

• Ability to lift 25 pounds unassisted.
• General office environment requiring sitting for long periods of time, occasional periods of standing and walking.
• Visual capability to work viewing a computer monitor for several hours of the day.
• The ability to work in an office environment around others.
• The ability to exhibit manual dexterity and use standard office equipment such as phones, keyboards and copiers for extended periods of time.

Required Skills, Education, and Training:

• GED or High School Diploma required .
• Minimum of 2 years of experience in Legal Assisting, Certification or Degree in Paralegal Studies, or an equivalent combination of skills and experience.
• Superior customer service skills, professionalism, and strong verbal and written communication skills.
• Excellent interpersonal skills for frequent communication with clients, staff and other attorneys.
• Positive, team player mindset and flexibility.
• Excellent attention to detail with the ability to multi-task.
• Familiarity with technologies in use at the Firm, including Windows, Microsoft Word, Excel, Outlook, and Chrome .

Responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the Firm.

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