Job Description

Job description

In search of positive and professional Veterinary Hospital Client Services Representatives for a vet hospital and luxury pet hotel. Competitive salary, great work-life balance, and a place to work you’ll be proud to be a part of.

Spot On Veterinary currently resides in a state-of-the-art 16,000 sq ft building on the border of Old Greenwich and Stamford. We are looking for a select group of people to join us in our next phase of growth.

Our ideal candidates will be self-motivated, possess a passion for client relationships, with the understanding that we function as a highly supportive close knit team.

We have FT and PT positions available. The Veterinary Hospital Client Services Representative performs a wide range of administrative activities related to exceptional patient care and outstanding client service. Duties to include but not limited to:

• Acting as the first line of customer service - by phone, email and in person;
• Triaging medical questions for medical staff and scheduling appointments;
• Financial management
• Marketing

Requirements * A passion and a dedication to providing an exceptional client experience to every client, every time;

• Experience within the Veterinary Industry;
• Excellent communication and organizational skills- Ability to work well in a high energy, fast paced environment, wearing many hats without getting overwhelmed;
• Friendly, upbeat, positive attitude and enjoys working with others and the public;

Inside our expansive 16,000 sq ft building is a state of the art Veterinary Hospital providing veterinary care for every stage of a pet’s life, including not only preventative medicine but specialty medicine as well. Our luxury pet hotel is housed inside Spot On Veterinary offering magnificent suites appointed with all the amenities of home including beds, TVs and access to our Doggie Daycare space for added enrichment during a pets’ stay. We have a Spa as well offering everything from a quick freshening up to expert all breed grooming.

Spot On Veterinary also offers physical therapy, rehabilitation, alternative medicine and acupuncture.

Competitive salary, great work-life balance, and a place to work you’ll be proud to be a part of.

Application Instructions

If you think you may be a good fit, please send a cover letter and resume. Please include your last name in the file names of your attachments. Please include the words “Amazing Client Service” in your cover letter so we know you read this all the way through to the end.

Job Type: Full-time

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